Stratford Fire Department Communications
Non-Emergency Phone Number: (519) 271-3212
Fax: (519) 271-9511
Next Generation 911
In March of 2022, it was announced that 911 emergency communications would be evolving to modernize the way that emergency calls are received, including the options of sending photos and video footage to 911 communicators. Along with these changes came the requirement for emergency dispatch centers to upgrade their systems in order to conform with the new requirements. In 2023, after ascertaining quotes for the necessary upgrades, Stratford City Council made the cost-conscious decision to outsource the dispatching service for the Stratford Fire Department. The Stratford Fire Department is currently dispatched by the Kitchener Fire Department who offer full dispatching services to the City of Stratford.
More information on Next Generation 911 can be found at the Canadian Radio-television and Telecommunications Commission website.