What is the Information Technology Responsible For?
The Information Technology is a Division of the Corporate Services Department. A few of the key activities of the division include:
-
Create and update Corporate Information Technology Strategy and Vision in coordination with CAO, Director of Corporate Services, City Departments and City Council
-
Create, deliver and execute IT related policies and procedures.
-
Maintain and Update Corporate Website framework
-
Identify, recommend, plan, develop, implement, and support cost effective enterprise wide IT systems in support of the corporation’s strategic plan and business objectives
-
Provides vision and leadership for the developing and implementing of Information Technology initiatives across all areas of the organization
-
Develops bid requirements for all hardware, software, telecommunication and technology consulting services.
-
Provision of end-user services, including help desk and technical support services
-
Keep current with trends and issues in the IT industry, including current technologies and prices
-
Manage IT Projects and Project portfolio as they relate to selection, acquisition, development, updates and installation of major information systems
-
Ensures that disaster recovery and business continuation strategies and resources are in place to deal with natural and/or man-made disasters.
-
Maintains an inventory of all City IT resources and licences.
-
Ensures that the appropriate levels of network security are in place to protect the City against accidental loss and hostile attack